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Responsible for driving sales while ensuring usage and retention of retail banking digital products such as NMB Mkononi, Internet Banking, Dunduliza, Kikundi, etc. Coordinate the execution of digital sales strategy across the network. Provide leadership and support to the sales force team (DCAs) and monitor digital products' performance in line with the bank's strategy.

Company :

NMB Bank Tanzania

Post Name :

Digital Sales Manager
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Welcome to our website, fursazaajira.com. In this article, are you looking for a Digital Sales Manager? Affluent Jobs at NMB Bank job opportunity for all Tanzanian applicants to read provides a detailed overview of the essential qualifications, responsibilities, tasks, and skills needed for this position.

Main Responsibilities:

  • Oversee the network’s implementation of digital banking strategies to increase sales of digital products while making sure that the degree of execution adheres to the bank’s strategy.
  • Collaborate with all bank departments, such as retail products, sales, and service, to develop and provide a comprehensive end-to-end customer experience for online banking.
  • Create, suggest, and disseminate key performance indicators (KPIs) that support the strategic orientation of the digital banking industry.
  • Is in charge of the monthly performance evaluations of the KPIs for digital products across all branches and zones.
  • Coach, assist, and manage the field teams (NMB Wakala, direct sales staff, and digital channels ambassadors).
  • For the digital sales task taskforce, create goals and conduct regular performance reviews and assessments.
  • Create strategic road maps, also known as route plans, for DCA visits to educational institutions, places of worship, and other important areas.
  • Plan and carry out training for NMB Wakala, Digital Channels Ambassadors, and branch employees on any new projects in the Digital Sales division.
  • Organize how the business, operations, technology, and all other stakeholders will implement the product.
  • Conduct market research and offer market analysis to support the expansion of digital products.
  • In close collaboration with the marketing division, create campaigns and promotions.
  • Assist the Technology and Retail Products team in managing digital product projects, including pilots and tests.

Knowledge and Skills:

  • Broad understanding of Alternative Channels
  • Strong analytical and reporting skills.
  • Project management skills.
  • Strong Microsoft Office.
  • Strong communication, presentation, and negotiation skills.
  • Interpersonal skills and stakeholder’ management.

Qualifications and Experience:

  • A bachelor’s degree in computer science, banking, finance, business administration, or a similar discipline.
  • Five years or more of sales experience, with three of those years spent in a leadership position in the banking, microfinance, or mobile network operator (MNO) sectors.
  • It is essential to have a track record of hitting or surpassing sales goals.
  • It will be advantageous to have prior experience with field team management, FMCG operations, indirect sales, or vendor support management.

Employers of Equal Opportunity include NMB Bank Plc. We’re dedicated to fostering diversity and attaining gender parity in the workforce. Applications from female candidates and individuals with disabilities are highly welcomed for this role.

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Read also: Community Assistant Jobs at Westerwelle Tanzania

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